I subscribed to a magazine at the beginning of the pandemic that has now gone out of business. I never received one issue. Of course, I am empathic for the staff that lost their jobs, but mostly I just wish they’d done what they said they’d do: provide me digital access to all the back issues.

They haven’t done that yet. Who is accountable? How can you make them respond? It’s been a year, and the “dispute” option on my credit card is no longer available.

I am supposed to just take my lumps, I am a consumer, there is more to consume. I feel thwarted, dismissed, ripped off. I wish it were a rare occurrence, but sadly, this is America.

(*um, upon further investigation – the publication I am so angry with was based in Canada! HA!)